Shipping policy
Our Promise
At BetterFlow, we are committed to delivering high-quality products quickly, safely, and reliably.
• Authentic, carefully selected products
• Fast and dependable shipping
• Secure checkout with encrypted payments
Processing Time
Orders are processed within 1–2 business days after purchase.
Orders placed on weekends or holidays are processed the next business day.
Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Time (U.S.)
Most U.S. orders arrive within 2–4 business days after shipment via USPS.
Delivery times may vary slightly during holidays, peak seasons, or due to carrier delays outside our control.
Tracking
Tracking is provided for most orders.
You will receive tracking details by email once your order ships.
Please allow up to 24 hours for tracking updates to appear.
Multiple Shipments
In some cases, orders may ship in separate packages depending on product availability.
There is no additional shipping charge for split shipments.
Incorrect Address / Delivery Issues
Customers are responsible for providing accurate shipping information.
BetterFlow is not responsible for:
• Delays caused by incorrect addresses
• Lost or stolen packages marked as delivered
If an issue occurs, please contact the carrier directly and email us for support.
Order Changes & Cancellations
Orders may be modified or canceled within 24 hours of purchase.
After this window, we may not be able to make changes because your order may already be processed.
Delays
While most orders arrive quickly, delays may occasionally occur due to:
• Carrier issues
• Weather conditions
• Holidays or high-volume periods
We appreciate your patience in these situations.
Questions
If you have any questions about shipping, contact us anytime: